“Right now healthcare is incredibly volatile, and it appears there may not be substantial stability in the near future either,” Kuehler says. Ensure everyone understands the leadership’s vision for the organization, so that when people are asked to work in new ways or for different outcomes, they’ll understand why. Organizational change can make people nervous, so leaders will need to provide a clear path toward the big goal. Being ready and willing to adapt can go a long way toward making leaders more effective as they promote organization-wide change initiatives, Kuehler says. This means being aware of the changes healthcare is facing, including the political battle regarding the Affordable Care Act, the wave of retirements coming in the healthcare industry and the switch to value-based care over volume-based care. “The political environment is very volatile regarding the laws, and being able to plan during times of ambiguity will require smart and strategic leadership in healthcare organizations.” “The biggest change facing healthcare is complexity and ambiguity,” says Josh Kuehler, Analytics Manager at FMG Leading, a human capital strategic advisory firm. Having a change mindset is one of the most important things leaders can do to guide their organizations in new ways, experts say.

“Too much change can be exhausting, so managing the change processes is extremely important for any healthcare system.” “Healthcare leaders need to be aware of these changing conditions and should be sensitive to the needs of their workforce,” says Sy Islam, Assistant Professor at Farmingdale State College and a Human Capital Consultant at Talent Metrics. Through it all, the challenge for organizational leaders is clear. But that can be a challenge, experts say, as human resources, medical staff services and other personnel departments may have different ideas of how to guide change. With the amount of change going on in healthcare, organizations are looking for strong leaders who can get departments to work together in new ways.

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